Regional Event Sales Manager

Job Summary:

Responsible for generating event revenue by selling events of all sizes, exceeding monthly and annual sales goals. Manages all aspects of events of all sizes, for various types of groups. Responsible for overseeing and supporting a region of assigned Five Iron locations. 

Organizational Relationships:

Reports to: SVP of Event Sales 

Manages:  Event Sales Managers 

Major Job Responsibilities:

Sales

• Meet and exceed location sales goals. 
• Contribute to overall venue sales revenue goals by proactively identifying new business opportunities and increasing brand visibility.
• Build and execute quarterly sales plans to solicit and target new clients through in-person office visits, email outreach, warm calls and on-site client engagement. 
• Participate in industry and community events to stay up to date on trends.
• Foster client relationships through ongoing communication to ensure repeat business and referrals.
• Manage all assigned leads with the utmost sense of urgency and in accordance with the company’s lead response time standards. 
• Utilize established reports and dashboards to ensure personal sales Key Performance Indicators (KPI’s) are being met or exceeded.

Event Planning & Execution

• Deliver an unparalleled guest experience on the phone, via email and with in-person communication from inquiry stage to post-event follow up.
• Create, manage and confirm event bookings using Tripleseat sales system, including the documentation of all prospect and event client communication. 
• Partner with DOS (Director of Sales) to foster a fun, competitive, results centered and engaged sales culture/environment. 
• Work in collaboration with the operations team, culinary team and other departments within the venue to execute flawless events.
• Maintain brand standards on event execution by working closely with Event Producers on service quality and maintaining client satisfaction. 
• Proactively strive to maintain high levels of quality, accuracy, and process consistency 
• Conduct weekly BEO meetings. Detail all BEOs and communicate any event changes or specific needs for a successful execution by Operations and Culinary.

Regional Support 

• Run roll outs and strategic project implementation. 
• Work with internal teams to leverage new ideas based on strategic analysis of projections and pipelines.
• Develop new talent with one-on-one training, coaching, and professional development. 
• Provide high level oversight to financial accuracy and predictability. 
• Help internal teams foster better relationships with existing and potential client. 
• Build and maintain quarterly sales goals with outreach targets and sales tactics. 

Job Requirements:

The following are needed to ensure successful job performance:

• Minimum 5 years sales experience in the hospitality, events, attractions, or entertainment industry
• Minimum of 2 years management experience 
• Strong leadership skills with the ability to motivate and inspire a team to deliver exceptional results. 
• Proficiency in event software, specifically Tripleseat (or tech-savvy with the ability to quickly learn and utilize this software)

Primary competencies, behaviors, and characteristics:

• Expert interpersonal skills
• Highly Organized
• Multi-tasker
• Business development skills
• Communication and marketing skills
• Project management experience with a track record of successful events 
• Open and eager to learn new sales skills 

To perform this job successfully, an individual must be able to perform each essential duty at a satisfactory level. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The mental and physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

Physical Demands:   

• Regularly required to sit, stand and walk for prolonged periods of time
• Regularly required to talk and hear
• Regularly required to visually observe objects up close and at a distance
• Regularly requires hands to handle or feel and finger dexterity
• Regularly required to use a computer and telephone equipment 
• Occasionally required to reach or bend
• Infrequent light physical effort is required
• 10% travel expectation. 

Mental Demands:  

• Regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve problems; learn and apply new information or skills; perform highly detailed work on multiple, concurrent tasks with constant interruptions.
• Regularly requires demonstrated poise, tact and diplomacy when interacting with those encountered in the course of work, some of whom may be demanding, dissatisfied or upset.

Working Conditions:  

• Work is performed in an event space and office environment.