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Herald Square

Desk Host

833 Avenue of the Americas, New York

Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.


As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service.


We are seeking a Host. This individual will oversee all aspects of the front desk and will report directly to the General Manager.


Responsibilities include the following:


Welcome guests to the venue with a smile and positive 5i attitude

Provide accurate wait times and monitor waiting lists

Manage reservations in MindBody, our booking software

Escort customers to assigned simulator or bar areas

Provide information on specials as well as memberships and league information

Acknowledge customers upon their departure

Coordinate with wait staff about available simulator options

Maintain a clean reception area

Answer incoming calls and address customers’ inquiries

Assist other staff as needed


Required Qualifications:


Golf, server, and/or hospitality experience encouraged but NOT required

Experience in managing reservations

Demonstrable customer-service skills

Excellent communication skills both on the phone and in-person

Strong organizational skills with the ability to monitor all simulators and bar area

Availability to work various shifts as needed


Benefits:

Health, Dental, and Vision insurance

Long and Short Term Disability

Accident and Critical Illness Insurance

401K

Meals while working are included for free

**Benefits only apply to Full-Time Employees**


Pay: $13.00 hour tipped minimum wage

Job Type: Non-Exempt

Hours: vary by week; emphasis on nights and weekends


Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Location

833 Avenue of the Americas, New York
NY, 10001

Salary Description

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