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2 PPG Place, Pittsburgh


Five Iron Golf is the country's premier indoor golf and entertainment experience, with 16 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.  

We are seeking evening/night Guest Services Specialists (we call that a “Bay Host”). Bay Hosts are dedicated to delivering exceptional service and genuine hospitality. Bay Hosts have extensive knowledge of our food and beverage offerings and are people-oriented, fun and engaging. Bay Hosts are entertainers, ensuring that each Guest has a memorable experience each and every visit. Bay Hosts report directly to the General Manager.

Responsibilities include the following:

Provide above-and-beyond service to Guests with a friendly face 

Own the overall Guest experience from check-in to check-out

Learn the ins and outs of our golf simulators to steer Guests towards appropriate gameplay and maximize user experience

Maintain extensive knowledge of our food and beverage offerings 

Maintain up-to-date knowledge of all of our products and business lines 

Ensure the golf simulators are clean and presentable

Display attention to detail by actively checking in with Guests throughout their booking

Ensure Guest satisfaction and engagement at all times

Take pride and ownership of each Guest’s enjoyment and fun at Five Iron Golf

Required Qualifications:

Server and/or hospitality experience encouraged but NOT required

Upbeat energy and enthusiasm

Positive attitude 

Ability to work in a fast paced environment and work with a team

Ability to stand, walk and bend for long periods of time

Ability to obtain proper licensing and certifications for the location

Proficient verbal and oral communication skills

Ability to lift up to 50 lbs

Benefits (*applies to full-time employees):

Health, Dental, and Vision insurance*

Long and Short Term Disability*

Accident and Critical Illness Insurance*

401K *

Meals while working are included for free

Competitive hourly wages + tips

Job Type: Non-Exempt 

Hours: vary by week; emphasis on night and weekend shifts.

Pay: $15 - $30 per hour

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.


2 PPG Place, Pittsburgh
PA, 15222

Salary Description

$7.00 hr

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